EMAIL: ORDERS@OLARUNT.COM FOR QUESTIONS ABOUT YOUR ORDER.

Processing Time

• All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email.
  
  
• You will receive another notification when your order has shipped.
  
  

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping MethodEstimated Delivery TimeStandard Shipping [5-7] business daysExpedited Shipping [2-3] business daysOvernight Shipping [1-2] business days

Please note that delivery times are estimates and may vary due to factors beyond our control.

3. International Shipping

• We offer international shipping to [list of countries or regions].
  
  
• Shipping charges for international orders will be calculated and displayed at checkout.
  
  
• International shipping times vary by destination and may be subject to customs processing, which can cause delays.
  
  

4. Order Tracking

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier's website.
  
  

5. Shipping Restrictions

• We do not ship to P.O. boxes or APO/FPO addresses.
  
  
• Orders to remote or rural locations may have longer delivery times.
  
  

6. Customs, Duties, and Taxes

• GoodTalk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  
  

7. Lost, Damaged, or Stolen Packages

• GoodTalk is not liable for any products lost, damaged, or stolen during shipping. If your order is lost, damaged, or stolen, please contact the shipping carrier to file a claim.
  
  
• Please save all packaging materials and damaged goods before filing a claim.
  

RETURN POLICY

1. Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

2. Return Process

To initiate a return, please contact us at orders@goodtalk.xyz with your order number and the reason for the return.

Items sent back to us without first requesting a return will not be accepted.

3. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at orders@goodtalk.xyz

5. Shipping Costs

Return shipping costs will be covered by GoodTalk if the return is due to our error (you received an incorrect or defective item, etc.). For all other returns, you will be responsible for paying for your own shipping costs.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.